A. PRIOR TO THE TRADE SHOW
- Convention with bike sharing, electric scooter companies, etc. also in agreement with the territory and hotels
- Reserved spaces at the Expo Centre to encourage the use of non-shared and eco-friendly vehicles to arrive at the Centre
- Ticket Office and payments exclusively on-line
- Digital platform for planning appointments before the Show
- Programmed entries for each day based on hall capacity re-definition
- Safe planning and management of all the outfitting supply chain
B. AT THE ENTRANCES
- Please note that in accordance with current legislation and with the aim to protect companies, visitors, suppliers and staff, all those entering the Expo Centres while trade shows are underway, will be required to be in possession of a “Green Pass” or a negative test taken within 48 hours (those without this pass will be able to do a rapid antigen test at a special price at the Expo Centre entrance upon prior on-line reservation.
- Open access doors and, where possible, without handles
- Multiple entrances with safety aisles and horizontal distancing signage
- Dematerialized entry tickets
- Thermo scanning system and no entry for those with a temperature of 37.5° and over
- Sanitization route
- Obligation to wear face masks with checks at entrances
C. IN THE EXPO CENTRE
- Calculation of the Expo Centre’s capacity in relation to distancing regulations
- Trade Show app and signage integrated with instructions on anti Covid-19 behaviour
- Hand sanitizer dispensers throughout the area
- Extended opening hours, prolonged on the days when more public is expected
- Flow management with centralized digital tracking and on-site controls with specialized stewards
- Evolved fittings with safe, Covid-free materials
- Preference for contactless payment systems
D. CATERING
- Temperature check on workers
- Staff must wear gloves, face masks, disposable overalls
- Payments through skip-the-line apps
- Barriers between tables and digital menus in open-air food courts
- Open-air food courts
- Single portion lunch and coffee boxes using organic disposable and compostable material
- Food preparation display at refreshment points
- Coded delivery procedure at the stands
E. SERVICES
- Shuttle connection between the airport, hotels and Expo Centre: sanitized, equipped with hand sanitizer, obligation to wear face masks on board, fixed number of passengers and protective barrier to separate them from the driver
- Conference rooms, business centre, press room with seating layout to guarantee social distancing and exclusively digitalized informative material
- Multi-media productions and live streaming to support events, conferences, journalists
- Wardrobe with automatic rack and disposable coverings
- Bathroom facilities with constant sanitization, anti-bacterial handwash and service staff
F. ACCESSIBILITY
- Transparent face masks for speaking with the hearing-impaired
- Reserved parking
- Supply of assistance equipment (wheelchairs, etc.) sanitized before and after each usage
- Special entrances without architectonic barriers
- Suitably equipped bathroom facilities with specific sanitization
- Internal lifts for the conference rooms
G. SPECIAL ACTIONS
- Constant sanitization throughout the Centre by specialized registered companies
- Constant cycle of waste bin emptying and sanitization throughout the area
- Filter, air-conditioning and heating channel sanitization and frequent air exchange
- Medical room and isolation zone for possible suspected cases
- Crisis management protocol (on-site behaviour, authorities to notify, isolation area…)
H. TRAINING AND INFORMATION
1. IEG EMPLOYEES
Mass serological screening on a voluntary basis according to regional protocols
2. IEG EMPLOYEES AND TRADE SHOW STAFF
Training and carrying out of duties in safety, use of PPE, strict procedures for personal hygiene and disinfection, distancing, periodical updating briefs
3. EXHIBITORS AND VISITORS
Through the website, app and hospitality information offices: news on internal policy, prevention measures and public services (pharmacies, local authorities, hospitals, etc.)
I. EVENTS AND CONFERENCES
- Temperature measurement at the entrance by specialized staff
- Centralized digital flow management
- Digitalization, multi-media productions and live streaming to support events
- Safety procedure standardization in line with those of the conference promoter
- Standardization according to the sector’s general protocols and good practices as divulged by Federcongressi
- Staff training on safety procedures and regulations
- App integrated with all the initiatives and instructions regarding Covid-19
- Calculation of the conference facility’s capacity in relation to distancing regulations
- Hand sanitizer dispensers throughout the area
- Face mask distribution
- Conference room entrance monitoring also for ECM purposes and connected technical services
